Parking Enforcement

  1. Online

Citation Payment

We hope you avoid parking tickets. However, if you receive a ticket, you have 30 days to pay for your ticket before incurring an additional late fee. Below are your four (4) payment options: 


Pay for your tickets online.


P.O. Box 1370
Durham, NC, 27702


105 W Morgan St., Suite 104
Durham, NC 27701
Hours: Monday-Thursday, 8 am - 5 pm; Fridays 10 am - 5 pm.

Vehicle Immobilization (Booting)

A vehicle may be eligible to receive a boot if it has three or more unpaid parking tickets that are over 90 days old.

Appeal a Citation

The parking program has set up an administrative appeal process for individuals who believe their parking citation has been issued in error.

Individuals will be contacted approximately thirty days after the citation appeal form has been submitted regarding the disposition of the appeal. The parking fine will hold at the original amount until you receive notice from our office regarding the disposition of the appeal.

Appeals are only accepted within 30 days after the date of the citation issuance.

To appeal online, please visit the AIMS Online Appeals website.

Parking Regulations / Ordinances

Parking Ordinances can be viewed by following the links: