WHAT IS PARCS?
Parking Access Revenue Control Systems (PARCS) is an initiative to replace aging parking equipment at the City of Durham parking facilities with 21st-century technology. Our new operational upgrades, which will include new pay-on-foot machines, gate arms, payment machines, and camera systems, will:
-Make parking more accessible, cleaner, and safer for visitors, employees, and business customers
-Improve operations and customer service with 24/7, two-way intercom systems that will allow for real-time communication between customers and ParkDurham ambassadors
-Replace signage and improve traffic flow/operation procedures
-New payment kiosks to enhance payment options and reduce fraud
-Improve auditing and credit card security to protect customers
-Resolve issues of lost/misplaced credentials with license plate recognition
Parking Operation-Entrance
Parking Operation-Exit
Pay on Foot