About Us

Vision Statement

Provide and maintain quality multi-modal infrastructure in order to improve mobility. Promote environmental sustainability and enhance the quality of life for current and future Durham residents and visitors. 

ParkDurham Mission Statement

Parking is a vital component of Durham's public infrastructure and economic health. As a division of the Department of Transportation, our mission is to maximize public parking in Durham by:

• Providing a strategic role in supporting, enhancing, and stimulating economic growth and development within the City's business districts.
• Supplying a sufficient number of parking spaces to accommodate public demand.
• Balancing rates, parking supply, and actions to encourage the use of the most efficient and economical modes of transportation.
• Developing and implementing parking management strategies to ensure the efficient and effective delivery of parking programs and services. The City of Durham is dedicated to improving the quality of life in our community by delivering a cost-effective, highly responsive service with integrity and friendliness.

Get In Touch

The PARK Durham Customer Service Center is open Monday through Thursday from 8 am until 5 pm and Friday from 10 am to 5 pm 

We aim to make your experience with ParkDurham a positive one. We encourage you to contact the Customer Service Center with any comments related to parking in Durham.