Parking Permit Changes
Permit holders with unpaid balances will have their credentials suspended (account disabled) until the balance is paid. Any customer with an overdue balance entering a gated parking garage or lot will be required to pull a ticket and pay current hourly off-street parking fees ($2.25/hr). You must keep your ticket in order to exit the parking facility, or pay a "lost ticket" fee of $24.75.
Visit our online portal to check your balance and make payments at https://parkdurhamnc.aimsparking.com
Hourly parking rates are in effect from 8 a.m. to 7 p.m. Monday-Friday. Parking remains free weekdays after 7 p.m. and on weekends and holidays. To reduce delays when exiting, we encourage you to pay at the "pay-on-foot" machines located near the parking deck elevators. Once paid, the ticket can be presented at the exit and the gate will open immediately, enabling a quick departure and reducing wait times for others in line.
If you have any questions about the parking permit changes or other parking issues, please contact us by phone at (919)560-4157 or by email at ParkDurham@DurhamNC.gov.