We know that recent parking rate increases may be a cost-burden for some of our customers. Therefore, we’ve created a new Monthly Parking Discounted Voucher Program to help eligible, low-income workers disproportionately burdened by the increase in monthly parking fees.
The program provides approved individuals with a 50% discount off the monthly parking rate in any of our parking garages. To be eligible, you must work downtown and have an income at or below 60% of the area median family income (AMI) - see details below.
Applications are also available in our Park Durham Customer Service Center, located at 105 W. Morgan St., Suite 104. Our staff will be happy to assist you Monday through Thursday from 8 a.m. to 5 p.m., and on Friday from 10 a.m. to 5 p.m.
To be eligible, you must work downtown and have an income at or below 60% of the area median family income (AMI).
Annual Income Limit
Once this form is submitted, a member of our staff will contact you to certify proof of eligibility (e.g., driver’s license, proof of income, proof of receipt of public assistance benefits). Documents will not be copied, scanned, or kept on file at our office. The documents will merely be reviewed in person. You have 30 days from date of submission to provide verification of eligibility, and parking credentials will be provided to you at that time.
Once approved, you will receive a monthly statement via email with payment due by the 15th. Failure to pay on time will result in the cancellation of access until the balance is paid. The voucher process will need to be renewed every 3 months.
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